Carpet Cleaning Warnings

Bait-and-switch operators are prevalent in many service industries, and the carpet & upholstery cleaning is no exception. This does not mean that all carpet & upholstery cleaners practice this deceptive technique.

Here are some key items to assist you with selecting a professional carpet & upholstery cleaner:

Price

If the advertised price appears too good to be true, it probably is.

The bait-and-switch operators advertise low prices, simply to lure you in so they can get their foot in the door. Read their fine print carefully. Most have a minimum charge and have additional charges for items that professionals include in their standard price.

Quality

The price should never be the sole decision for choosing a carpet or upholstery cleaner. As with all professionals, quality workmanship deserves a quality price.

You really do get what you pay for.

Fine Print

Read the fine print in advertisements to find out exactly what the price does and does not include, for example:

- Type of cleaning method - do you have a choice of steam or dry?

- Number of cleaning stages: Prespray, agitation, spot/stain treatment, cleaning, rinse, deodorise

We strongly recommend that you request a quote before work commences.